Software Engineer - Amazon Connect REMOTE

Why consider this job opportunity:

• Salary up to $174,000
• Opportunity for short-term and annual bonuses, as well as long-term incentives
• Work in a dynamic and fast-paced environment
• Chance to lead innovative cloud-based contact center solutions
• Supportive culture that encourages personal and professional growth
• Collaborate with cross-functional teams to enhance customer experience

• Lead the design and implementation of Amazon Connect solutions.
• Oversee the integration of Amazon Connect with other AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis.
• Provide technical guidance and mentorship to team members.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Conduct code reviews and ensure adherence to best practices and coding standards.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in software development and cloud computing.
• Extensive experience with Amazon Web Services (AWS), particularly Amazon Connect.
• Proven experience in leading technical projects and teams.
• AWS certification is required.

• Proficiency in programming languages such as Node.js, Python, Java, and JavaScript.
• Experience with IBM API Connect (APIC) or significant exposure to creating and integrating REST & SOAP APIs.
• Knowledge of API Security mechanisms like OAuth, SAML, JWT.
• Strong understanding of cloud architecture and best practices.
• Familiarity with CI/CD pipelines and Dev Ops practices.