Presales Solutions Engineer - Network

Join to apply for the Presales Solutions Engineer - Network role at SHI International Corp.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17 000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. Our employees – more than 7 000 – are the heartbeat of SHI. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority‑ and woman‑owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits that offer peace of mind for you and your family.
• World‑class facilities and the technology you need to thrive – in our offices or yours.

The Presales Solutions Engineer – Network works alongside architects as a network expert supporting account teams, customers, and go‑to‑market initiatives. The Solutions Engineer takes a consultative approach, leads discussions with clients regarding network platforms, understands how technology enables business, and recognizes opportunities for the company. This position is remote in the Dallas, TX area with a Home Office set up as determined by SHI management.

• Collaborate with account teams in understanding the maturity levels of customer environments through review and evaluation of network technologies, consumption, implementations, and processes.
• Strengthen our technical relationships with original equipment manufacturers (OEMs), strategic and emerging partners, and key partners.
• Educate and develop sales teams on network solution selling and key technologies through 1x1 training, team training, and company training.
• Conduct product training and positioning for the sales team and customers.
• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers’ business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.

• Presenting:
  Design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
• Negotiation:
  Proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Communication:
  Effectively communicate complex ideas and information to diverse audiences and facilitate effective communication between others.
• Detail‑Oriented:
  Manage complex tasks or projects, identify errors or inconsistencies, ensure all details are addressed, and maintain quality.
• Organization:
  Coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Follow‑Up:
  Identify tasks that require follow‑up, initiate necessary actions, and contribute to efficient workflow management.
• Problem‑Solving:
  Identify potential problems, initiate preventive measures, and propose innovative solutions.
• Relationship Building:
  Seek opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
• Documentation:
  Develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
• Results Orientation:
  Set challenging…