Senior Business Analyst

About DTMB

The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

This position is with the Agency Services area of DTMB and serves as a Senior Business Analyst supporting Department of Natural Resources (DNR), Department of Environment, Great Lakes & Energy (EGLE), and Michigan Department of Agriculture and Rural Development (MDARD). This area of DTMB Agency Services is unique in the number of agencies being supported and in the specific business areas and programs.

Related IT applications range from various permitting and licensing applications, natural resource inventory and management applications, and various education, outreach, and federal collaboration applications. Public service, teamwork, and focus on great customer service are key to our work culture.

As a Senior IT Business Analyst, the employee performs a complete range of information system analyst assignments including business needs analysis, human centered design (HCD) and user experience (UX) analysis, requirements elicitation, solution evaluation, solution impact analysis, as-is and future state process mapping, gap analysis, work/scope definition and estimation, implementation support, release management and maintenance support, organizational change management (OCM) support, and scrum master.

The Senior IT Business Analyst is a key contributor to Agency Services’ overall customer service and serves as a liaison between DTMB and agency partners. In this role, the employee will champion easing agency compliance with DTMB policies and practices, following SOM IT policies, standards, and procedures (PSPs).

This individual will provide technical support to other team members, mentor other DTMB staff, and evaluate new development tools and agency systems. As prompted by proposed legislation, enhancement requests, or changes in governmental process or procedures, this employee will evaluate, document, and inform DTMB management and supported agency partners of impact and risks, including disaster recovery planning, to existing IT solutions.

The employee will actively participate in strategic discussions related to application roadmaps as well as overall business goals and direction.

View the Position Description here:
Information Technology Programmer Analyst 12

This position is located in Lansing, MI. Candidates should confirm work location and schedule at the time of interview. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week (subject to change).

This position is part of a team of business analysts supporting the various needs of our agencies. As a Senior Business Analyst, this position will often work with the more complex and critical applications, leading and owning several related activities. Specific to this opportunity, this position supports a core agile team as a scrum master for the definition and oversight of new solution work requests, working closely with agency product owners and DTMB teams to define and identify solutions to meet business operation needs.

Strong communication skills and managing expectations are crucial skills.

We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. This person needs to be an excellent communicator, adjusting communication style and messages to varying audiences to ensure understanding. We need an individual who understands the value of standards and can advocate for them in a way that is understood and supported.

Excellent customer service is…