Marketing Operations Specialist

About Tekmetric

Tekmetric is the all‑in‑one, cloud‑based platform helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real‑world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service‑first mindset.

But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger‑pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow‑through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission‑focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in‑person collaboration, travel is an expected part of every role. We come together several times a year for team and company‑wide offsites to align on goals and strengthen relationships.

Attendance at these events is expected and fully supported.

As a Marketing Operations Specialist, you will own the technology and workflows that support marketing operations. This is a hands‑on, technology and process‑focused role responsible for ensuring our marketing systems, primarily Hub Spot and its connected tools, are operating efficiently, accurately, and at scale.

You’ll support the creation and execution of marketing campaigns, manage marketing automation and data flows, and provide light systems support to keep our marketing engine running smoothly. You’ll partner closely with Marketing, Revenue Operations, and Sales to ensure our tools, workflows, and data enable growth. You will collaborate closely across technical and non‑technical teams, and enable teams through systems support.

• Owning and administering Hub Spot, including campaigns, workflows, lists, properties, and integrations
• Building, managing, and maintaining Hub Spot Campaigns for accurate tracking and reporting
• Creating and optimizing marketing automation workflows that support campaign execution and lead lifecycle management
• Supporting the technical setup and execution of marketing campaigns, including emails, forms, landing pages
• Maintaining lead scoring, email deliverability & form standardization and automation logic
• Creating and managing list segmentation in Hub Spot to enable targeting, personalization, and reporting
• Managing and monitoring data flows between Hub Spot, CRM, Chili Piper, and other connected systems
• Administering and supporting Chili Piper, including routing logic, meeting flows, and integrations
• Providing lightweight systems support,…