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Senior AI-Driven Support Lead; Remote, Equity
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-28
Austin, Travis County, Texas, 78716, USA
Listing for:
Fyxer
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A technology startup is seeking a Customer Support Specialist to manage all frontline support via chat, email, and video. This role involves diagnosing technical issues, implementing process improvements, and collaborating with various teams. The ideal candidate has over 5 years in B2B SaaS support, excellent communication skills, and a passion for AI. Responsibilities include scaling support operations and driving impactful solutions.
Competitive salary of $75,000 plus equity offered, with a fully remote working setup.
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Position Requirements
10+ Years
work experience
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