Remote Freshservice ITSM Modernization Specialist; ITIL v4
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
New York, New York County, New York, 10261, USA
Listing for:
TEKsystems
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Location: New York
A leading technology services provider is seeking a Fresh service ITSM Modernization Specialist (Consultant) to optimize their ITSM environment. The candidate will align operations with ITIL v4 best practices and enhance AI and self-service capabilities. This contract role is 100% remote, requiring expertise in Fresh service configuration and advanced IT service management. Responsibilities include reviewing workflows, implementing AI features, and training the internal team on best practices.
Competitive pay range of $35.00 - $80.00/hr.
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