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Tier 2 IT Help Desk Analyst: Remote Support & Diagnostics

Remote / Online - Candidates ideally in
Arlington, Arlington County, Virginia, 22201, USA
Listing for: Chenega MIOS SBU
Remote/Work from Home position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Business Analyst, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services firm in Arlington, VA is seeking a Tier 2 Help Desk Analyst. In this role, you will provide IT support for both unclassified and classified systems, diagnose user problems, and manage IT operations with a commitment to top-tier service. Ideal candidates have a Bachelor's degree, 5+ years of IT experience, and hold DoD IAT Level II Certification.

The position involves maintaining compliance with service standards and continuous improvement, making it a fulfilling environment for those seeking professional growth.
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