Quality Assurance Associate II

WHO are we looking for?

CAPTRUST is seeking a Quality Assurance Engineer Associate II responsible for designing and implementing tests, debugging and defining corrective actions in both manual and automated testing contexts. The successful candidate will review system requirements, create test cases in both manual and automated formats, manage test suites, execute test cases, manage defects and track multiple quality assurance metrics. This role includes participating in the software development life cycle (SDLC) and communicating with Business Analysts, Product Managers, Developers and other project team members including business and operations stakeholders.

This individual must be highly motivated, detail‑oriented and ready to continue building our comprehensive QA program that not only safeguards the quality of our software but also fosters a “quality culture” within the organization.

• Interpret, build upon, and comply with company quality assurance standards
• Carefully maintain defect records and track until completion and testing of fixes, assist in root cause analysis and help to implement corrective and preventative actions to prevent recurrence
• Document quality assurance activities with internal reporting and audits
• Improve standards for quality across all phases including production and design
• Identify training needs and take action to ensure company‑wide awareness and compliance with quality mandates
• Pursue continuing education on new solutions, technology, and skills
• Develop and execute exploratory and automated tests to ensure product quality throughout the SDLC
• Creating detailed, comprehensive and well‑structured test plans and test cases

Minimum Qualifications:

• 2-5 years of experience as a Quality Assurance Analyst/Associate
• Intermediate understanding of the software development life cycle (SDLC) in an agile (two week sprint) setting
• Intermediate ability to articulate technical concepts to non‑technical product and business users
• Intermediate ability to understand application interactions at the various layers – data, API, UI – and to utilize various testing tools and methodologies to test complex systems effectively and efficiently
• Beginner ability to contribute automated tests to an existing framework and execute within an existing pipeline
• Intermediate SQL testing experience to include SELECT, UPDATE, DELETE and multiple JOIN types to help retrieve and manipulate medium and larger data sets
• Beginner ability with VS Code or other modern IDE
• Beginner ability with test automation utilizing Selenium, Playwright or other modern open source offerings

• Microsoft Dynamics CRM experience a plus
• Financial or Investment Industry knowledge a plus
• Experience with API, security or performance testing tools and methodologies
• Mentoring of associate/intern QA on the team

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include:

• Company discretionary bonus
• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms
• Company‑paid benefits such as life insurance, short‑term disability, and long‑term disability, subject to applicable waiting periods
• Paid time off (PTO) or Paid Sick Leave (PSL)

4208 Six Forks Rd #1700 | Raleigh, NC 27609
Due to the nature of the role, this is not a remote or work‑from‑home position.

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the…