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Genesys CCaaS Practice Leader; Remote/Hybrid
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-03-12
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
TELUS Digital
Full Time, Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
A leading digital product consultancy is seeking a dynamic Practice Leader to build and lead their Genesys CCaaS practice. This director-level role requires 10+ years in contact center technology, with deep expertise in Genesys Cloud CX. Responsibilities include driving growth, establishing market thought leadership, and ensuring client satisfaction. Compensation ranges from $150K to $180K. The position is hybrid in Columbus, OH, with potential remote options available.
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