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IT Service Desk Analyst Tier 1 – Remote​/Onsite Support

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Tatitlek Government Services, Inc (TGSI)
Full Time, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A government service provider is seeking a Service Desk Analyst Tier 1 for their Washington, DC office. This position requires handling customer IT incidents and requests, troubleshooting issues remotely, and managing tickets effectively. Ideal candidates will have at least 2 years of IT support experience, a CompTIA A+ certification, and a solid grasp of the Microsoft computing environment. This regular full-time role offers opportunities to work in a dynamic team and contribute to service excellence.
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