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Bilingual IT Help Desk Analyst - Part Time; CMS
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-01
Washington, District of Columbia, 20022, USA
Listing for:
Tria Federal (Tria)
Part Time, Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading federal services provider is looking for a bilingual (English/Spanish) part-time Tier 1 Customer Support Analyst. The role involves delivering high-quality user support in a fast-paced federal healthcare IT environment. Ideal candidates must have at least one year of experience in an IT service desk or customer service role. Responsibilities include resolving support requests, adhering to established workflows, and tracking inquiries using Service Now.
This position offers flexibility with remote work options.
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