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Program Manager - Remote/Telecommute
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-03-04
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
CYNET SYSTEMS
Remote/Work from Home
position Listed on 2026-03-04
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Job Description:
- Define program success criteria and objectives, involving relevant stakeholders and ensuring technical feasibility and desired quality.
- Collaborate with senior customer leaders and NTNX services leaders to define the program governance (controls) in accordance with customer requirements
- Coordinating and driving sub projects and work streams inclusive of their interdependencies.
- Lead architects and resourcing team to schedule internal and external consulting resources to drive multiple work streams.
- Develop detailed project plans to put services in a logical order of operations, considering dependencies, predecessors, and successors while also utilizing the LOE to determine duration; monitoring and tracking progress with project plans.
- Manage the program scope, schedule, changes, costs and closeout using appropriate verification techniques.
- Anticipate and proactively resolve challenges to program budget and timeline.
- Measure program performance using appropriate tools and techniques.
- Manage and track program issues, actions and risks accordingly.
- Communicating progress both internally and externally.
- Managing the relationship with the client and all internal and external stakeholders.
- Utilize client facing status meetings to manage customer expectations, escalate issues and risks, and drive program activities forward.
- Develop client program status reports and distribute on regular intervals
- Internally forecast program revenue accurately on a quarterly basis and regularly maintain configurables within system of record.
- Create and maintain comprehensive program documentation.
- Collaborate with project managers worldwide to improve PM efficiency.
- Foster relationships with clients enabling future account sales.
- Expertise in multiple project dashboard creation and presentation to all levels of stakeholders and management including executive and C level leadership.
- Manage Customer satisfaction by ensuring world class project delivery.
- Managing stakeholders' communication and develop appropriate communication plans, report and escalate to management as needed.
- Candidates should have a minimum of 8 years of industry experience.
- Broad experience with managing complex projects of a variety of hardware, software, infrastructure, and cloud platforms and platform integrations
- Exceptional organizational skills including ability to plan, attention to detail, facilitation, time management, leadership and multitasking skills.
- Ability to work with clients and stakeholders to identify business objectives and align program deliverables to them.
- Ability to align the deliverables (outputs) to the program's outcome.
- Proven ability to problem solve and be dynamic in complex situations.
- Self starter with intense drive for improvement and delivering results.
- Strong working knowledge of Microsoft Office and Project planning tools
- Proficient with Agile project management.
- Experience using change management processes for dynamic professional services projects.
- External customer-facing management experience (including partners).
- Internal customer relationship management experience (i.e. sales, pre-sales, advisory services).
- Experience managing multiple programs, projects, and clients in parallel is required.
- Working knowledge with tools like Net Suite and Salesforce a plus.
- Ability to adopt new processes and tools.
- PMP required, PgMP a plus.
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