PC Network Support Technician - Secret

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader.

At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

The Northrop Grumman Classified Solutions team is seeking an experienced Desktop PC Technician to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman’s Aeronautics Systems support team in Melbourne, FL.

Note:

Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

Provide technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, related PC software, telephones, cables, and connectors. Performs basic PC configurations.

Completes paperwork and other tasks needed to satisfy Security requirements. Follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified data spillage incidents.

Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.

Spends significant portions of the day away from the desk supporting users and moving equipment.

Exhibits good communication skills, an energetic approach, and patience with customers.

Lift up to 40 pounds.

Must be willing to work a flexible work schedule that may include extended shifts, holidays, and weekends as needed.

This position may filled at a higher level based on the qualifications listed below.

High School diploma (or equivalent) and 2 years of relevant experience; OR an Associate’s degree and 0 years of relevant experience is required

Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered

Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment

Experience providing technical support to large user populations in a secure environment

Experience with Microsoft products such as Windows 10/11, Office, and Windows-based software

High School diploma (or equivalent) and 4 years of relevant experience; OR an Associate’s degree and 2 years of relevant experience is required