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Zendesk CX Tools Architect | Hybrid; Bacolod
Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-03-05
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for:
Peak Support
Full Time, Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
A leading BPO company is seeking a CX Tools Administrator to manage and optimize customer experience platforms, mainly Zendesk. The ideal candidate will have over 3 years of hands-on experience with Zendesk, strong analytical skills, and a solid background in a BPO environment. Responsibilities include configuring workflows, collaborating with clients, and maintaining performance analytics. This hybrid position is preferably based in Bacolod City.
Enjoy the benefits of a robust remote work culture with opportunities for growth.
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