Lead Technology Leadership Professional

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The Lead Technology Leadership Professional will serve as a senior execution partner in Humana's enterprise-wide initiative to streamline provider workflows and elevate provider experience. This individual will focus on driving tactical delivery, coordinating cross-functional work streams, and supporting strategic pilots and vendor engagements across provider onboarding, contracting, credentialing, and servicing processes.

The Lead Technology Leadership Professional collaborates with the business and technical stakeholders to identify and deliver on provider simplification goals and milestones. Supports product evaluation and qualification on leading edge technology components. Support automation and digital enablement initiatives that reduce friction and improve provider satisfaction. Facilitate communication and alignment across stakeholders. Contribute to change management and communication planning to support adoption and sustainability.

Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.

• Bachelor's degree or equivalent in related field
• Understand how to drive technical strategy and architectural decisions that result in scalable, secure, and maintainable solutions
• 10+ more years of Program leadership experience in a company like Humana
• 5+ years of Experience in working in a Product mindset Delivery model
• Evaluate and manage strategic vendors/SaaS; drive contract value, integration quality, and performance SLAs.
• Full-stack or backend lead familiar with AI integration, EHR data, or API design
• Lead architecture and technical delivery; ensures scalability and data security
• Experience with the technologies in use in the application(s) or infrastructure
• Ability to manage multiple tasks and deadlines with attention to detail.
• Ability to communicate effectively and deliver presentations to senior leaders
• Advanced experience leading special projects and producing metrics, measurements, and trend reports
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• 4+ years Healthcare payer/provider experience (claims, provider data, credentialing, eligibility, utilization, quality, or member engagement).
• 5+ years of experience in leading a team directly or in a matrix manner
• 2+ years of prior application technology architecture experience
• Experience in leading Cloud initiatives with deeper Cloud knowledge
• Familiar with prompt engineering, large language models, and emerging AI trends
• Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams. Possess a solid understanding of operations, technology, communications, and processes

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be…