ERP System Administrator; NetSuite

Dia Medical USA is a fast-growing medical equipment distributor located in Farmington Hills, MI. At Dia Medical USA, our mission is to improve quality healthcare by acting as a turnkey solution for healthcare facilities and educational institutions, allowing clinicians and instructors to prioritize patient care. As one of the largest healthcare and education equipment providers in the country, we achieve our mission by simplifying the purchasing process and operating as a single source supplier of over 1,500 healthcare and instructional manufacturers.

The ERP System Administrator is the technical owner of the Net Suite ERP platform, responsible for system configuration, customization, integrations, data integrity, and ongoing optimization. This role partners with Operations, Purchasing, Sales, Marketing & Customer Service to translate business requirements into scalable, secure Net Suite solutions.

• Administer Net Suite environments (production, sandbox), including user provisioning, role-based access control, and permission auditing.
• Configure and maintain custom records, custom fields, forms, workflows (Suite Flow), and approval routing.
• Oversee Net Suite releases, including impact analysis, sandbox testing, and production deployments.

• Design, develop, and maintain Suite Flow workflows, Suite Script, and Suite Commerce Advanced.
• Optimize performance and maintainability of customizations.
• Maintain documentation for custom scripts, workflows, and system architecture.

• Manage and monitor integrations using middleware platforms (e.g., Celigo).
• Troubleshoot integration failures, data sync issues, and API errors.
• Implement data validation, error handling, and reconciliation processes.
• Perform data imports, exports, and mass updates using CSV Import, Suite Analytics, and Saved Searches.

• Develop advanced saved searches, Suite Analytics workbooks, KPIs, and dashboards.
• Support financial and operational reporting requirements, including audit support.
• Ensure data accuracy and consistency across reports and downstream systems.

• Serve as escalation point for Net Suite system issues and performance troubleshooting.
• Partner with stakeholders to gather technical requirements and design system enhancements.
• Identify opportunities for automation, process optimization, and system scalability.
• Coordinate with Net Suite Support and third-party vendors to resolve complex issues.

• Enforce security best practices, including role segregation, least-privilege access, and periodic access reviews.
• Maintain change logs and documentation for system updates and enhancements.

• Ongoing support of data analysis and correction within Net Suite.
• Weekly reporting on revisions and upkeep to maintain accuracy on all existing Net Suite records.

• Minimum Bachelor’s degree in Computer Science, Business, Supply Chain, or a related field and minimum 5 years of relevant experience, or the equivalent of 7 years combination of education and experience.

• Proficient in Microsoft Office suite including intermediate competency with Excel.
• Expert in Net Suite and ERP Systems.
• 2 Years of experience using Suite Commerce Advanced.
• Basic knowledge of purchasing policies, procedures and processes.
• Experience operating standard office equipment including using relevant software applications and preparing and maintaining accurate records.
• Effective interpersonal, written, and verbal communication skills including ability to collaborate with various levels of the organization.
• Experience working with detailed information and data.
• Ability to adapt to changing work priorities and meeting deadlines and schedules.

• Competitive wages.
• Medical, dental, and vision insurance coverage options.
• 401(k) retirement plan with company matching contributions.
• Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule.
• Company-paid life insurance.
• Voluntary life, disability, accident, and critical illness insurance options.
• On-site fitness center.
• Casual dress code.
• The opportunity to make a difference in the ever-growing healthcare field.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis and may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit; talk and hear; use hands to finger, handle, or feel;…