Lead Solutions Architect

When Citrix pioneered remote access, we believed people should be able to securely work from anywhere in any way they needed. Three decades later, that’s more true than ever. It’s what drives us to create technology that transcends the constraints of time, place, infrastructure, networks, and devices. And it’s the reason organizations around the world trust us to keep their apps available, their data safe, and their people productive – wherever and whenever work happens.

Citrix’s advanced virtualization, networking, endpoint, and security solutions have been integral to our customers' strategic goals for over 30 years and have helped define what’s possible in a dynamic, Zero Trust world. Over that time, we’ve continued to develop industry-leading solutions like Citrix DaaS, Citrix Cloud, Net Scaler, Unicon, Secure Private Access (SPA), Enterprise Browser, Endpoint Management (MDM/MAM), Xen Server, uber Agent, and more.

As a Solutions Architect on the North American Enterprise Market team, you will be pivotal in designing and implementing Citrix solutions that drive our client's business transformation. You also will drive leading go-to market (GTM) strategies that shape your recommendations and how your supporting Account Technical Strategist team positions our solutions. Day-to-day, the successful candidate will assess business requirements, design Citrix/Net Scaler architectures, provide guidance on best practices, research industry trends, and prescribe execution plans.

The ideal candidate is passionate about bridging the gap between business needs and technical solutions, ensuring optimal alignment.

Citrix Solutions Architects provide expert guidance to an aligned set of customers, helping them leverage Citrix technology to create value. Travel is a required part of the role (up to 50%), and we offer a flexible work environment, allowing you to balance professional commitments with personal life.

• Research customer industry, information technology, and technical trends
• Design and implement Citrix solutions tailored to client requirements
• Engage with stakeholders to assess business needs and recommend suitable Citrix architectures
• Provide technical and go-to-market leadership within the organization
• Collaborate with account teams to provide technical expertise during client engagements
• Develop strategies to improve and optimize existing Citrix deployments
• Ensure client solutions comply with external regulatory and security standards
• Identify potential risks in implementations and design mitigation strategies to address these challenges
• Work closely with the security and infrastructure teams to ensure that Citrix solutions are both secure and efficiently integrated within the larger IT environment
• Scale lessons learned and leading practices through collaboration with enablement counterparts

• Bachelor’s degree or equivalent experience
• 5+ years of technical customer service experience in high-tech, indirect sales, and/or consulting with a record of success in driving customer adoption of technology
• Previous client-facing roles or consultative experience
• Understanding of Citrix’s competitive domain and technologies
• Proven track record of designing and implementing Citrix solutions
• Strong understanding of business processes and their implementation into enterprise applications
• Capable of understanding the business case and articulating the underlying technical solution
• Ability to quickly grasp and distinctly explain technological and business concepts
• Extensive experience in project management
• Strong stakeholder management skills
• Analytical and negotiation skills
• Extensive experience in concept development
• Ability to work independently with limited oversight
• Prioritizes and manages many diverse tasks, objectives, and risks
• Excellent oral and written communications skills, as well as excellent presentation skills
• Ability to work in and successfully navigate complex and matrixed organizations
• Ability to travel
• Broad understanding of the following:
  • DaaS / VDI
  • Applications
  • Enterprise Browser
  • Enterprise Mobility Management
  • Networking
  • Enterprise Security
  • Data Management
  • Data Analytics
  • En…