Digital Operations & Transformation Associate Analyst

About the Role

Canon U.S.A., Inc. in Melville, NY is currently seeking a Digital Operations & Transformation Associate Analyst (Assoc Analyst, App Ops/Deploy). This role will act as the bridge between our IT strategy and the workforce. They will be responsible for assisting with the cultural shift required to move from O365 to Google Workspace. They will also facilitate the generation and adoption of Gen AI applications, practices & processes.

This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact-

• Performs initial analysis and issue verification to resolve production website issues
• Triages with business users, application development, and other team members to resolve these issues on a timely basis
• Consults with business users and determines hardware, software, or system functional specifications from production break/fix issues
• Develops, documents, and implements plans for applications moving from project development to production launch, and participates in applications testing and transition activities
• Configures, maintains, and manages the site/application monitoring system and prepares/maintains monitoring scripts and notifications
• Defines, creates/collects, and maintains documentation required to provide effective support functions and meet service levels
• Researches, plans and evaluates the effectiveness of processes, systems, procedures or methodologies through review and evaluation of detailed data
• An entry-level professional, working towards proficiency in the job role
• Uses professional education to identify, analyze and resolve issues and interpret company policy
• Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters
• Typically reports to a Manager, but may report to a senior professional individual contributor when business needs dictate

About You:

• Bachelor's degree in a relevant field or equivalent experience required, plus 0 to 2 years of related experience
• Bachelor's degree in Information Management or Business Administration Computer Science required

We are providing the anticipated salary range for this role: $69,300 - $103,770 annually

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit.

We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.