Remote Director, Customer Operations & Success

A leading event management software solution provider is searching for a Director of Customer Operations in Austin, Texas. The successful candidate will lead operational strategy across Customer Success and Professional Services. Responsibilities include defining operational models, managing customer-facing systems, and driving performance improvements. Ideal qualifications include over 5 years in Customer Operations within SaaS or tech environments. The position offers a collaborative work culture and competitive compensation along with attractive benefits, including remote work options and professional development opportunities.
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