Business Analyst & Technical Writer; Information Systems/Business Analyst II
Remote / Online - Candidates ideally in
West Columbia, Lexington County, South Carolina, 29172, USA
Listed on 2026-03-08
West Columbia, Lexington County, South Carolina, 29172, USA
Listing for:
State of South Carolina
Full Time, Seasonal/Temporary, Remote/Work from Home
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Salary: $60,000.00 - $65,000.00 Annually
Location : Lexington County, SC
Job Type: Temporary Grant - Full-Time
Job Number: 185812
Agency: Department of Education
Opening Date: 03/03/2026
Closing Date: 3/17/2026 11:59 PM Eastern
Class Code:: AM03
Position Number::
Normal
Work Schedule:
: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC
04
Hiring Range - Min.: $60,000.00
Hiring Range - Max.: $65,000.00
Opening Date: 03/03/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Interested persons must complete a State Employment Application eers.sc.gov. Applications will not be accepted after the closing date. The South Carolina Department of Education does not accept faxed, mailed, or hand delivered applications.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
The mission of the South Carolina Department of Education (SCDE) is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.
Job Purpose:
The South Carolina Department of Education is seeking a detail-oriented and proactive Information Systems/Business Analyst II to join our dynamic Business Projects team. This intermediate-level position blends technical writing, data analysis, business analysis, and cross-functional collaboration to support strategic initiatives and improve operational efficiency across the office and the agency.
Responsibilities:
Documentation
- Develop and maintain manuals, guides, knowledgebase articles, reports, dashboards, and workflows.
- Work with subject matter experts (SMEs) to ensure accurate process details.
- Translate complex technical concepts into clear, user-friendly documentation for diverse audiences.
- Ensure all documentation complies with regulatory requirements and industry standards.
- Create flowcharts, block diagrams, and user manuals to illustrate systems and procedures.
- Establish and execute procedures that validate systems, products, and services against agency standards.
- Assist in performing routine content audits and accessibility checks.
- Analyze user needs and translate them into actionable business requirements and use cases.
- Assist in developing technical designs, specifications, workflows, and solution options.
- Simulate and recreate user issues to identify and resolve system problems.
- Map data elements across applications with full documentation.
- Conduct testing to verify data fidelity and system integrity.
- Work closely with cross-functional teams, external agencies, and vendors to ensure project success.
- Participate in project meetings, technical discussions, and document review sessions.
- Build strong partnerships across SCDE offices and external stakeholders using modern collaboration tools.
Minimum and Additional Requirements
A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may substitute for the required work experience.
Preferred Qualifications
Education & Experience
- Bachelor's degree - Business Administration, Information Technology, Technical Writing, or a related field - or equivalent experience in business analysis and documentation.
- Working knowledge of information systems design and capabilities.
- Experience with data mapping, documentation standards, and compliance tools.
- Experience with document management systems that use controlled metadata and taxonomy.
- Proficiency in documenting workflows, procedures, and project details for both technical and non-technical audiences.
- Experience using tools such as Microsoft
365, SharePoint, and Scribe. - Familiarity with Ed-Fi tools and data infrastructure projects is highly desirable.
- Strong analytical and problem-solving abilities.
- Strong documentation skills, including the ability to create clear, concise, and well-structured technical or process documentation.
- Ability to collaborate effectively with colleagues, users, vendors, and technical teams.
- Commitment to continuous learning and innovation in a team-oriented environment.
As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, a 401(k), and a hybrid work schedule with opportunity for remote work.
The South Carolina Department of Education offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
- 15 days annual (vacation) leave per year.
- 15 days sick leave per year.
- 13 paid holidays.
- State Retirement Plan and Deferred Compensation Programs.
Benefits for State Employees
The state of South…
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