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Remote IT Service Desk Engineer - Incident & Lead

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 63000 - 70000 USD Yearly USD 63000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer - Incident & Knowledge Lead
A leading IT service provider is seeking a Service Desk Support Engineer to deliver high-quality technical support. This remote role involves managing incidents and requests, troubleshooting technical issues, and adhering to compliance protocols. An ideal candidate will have over 4 years of relevant experience and a strong understanding of ITIL processes. The position offers an annual salary between $63,000 and $70,000, along with various benefits including insurance and paid time off.
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