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Remote Tax Software Support Specialist; 2nd Shift

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tax Software Support Specialist (2nd Shift)
A global services firm is seeking a Product Support Specialist to provide level 1 technical support for their corporate tax software. In this remote role, you will handle customer inquiries and troubleshoot technical issues while collaborating within a dynamic team environment. Candidates should have 1-3 years of experience in a similar role, strong analytical skills, and a degree in Information Systems or Computer Science preferred.

This full-time position requires availability from 2:00 PM to 10:00 PM EST.
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