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Tier 2 IT Support Engineer - Remote MSP Specialist

Remote / Online - Candidates ideally in
Reno, Washoe County, Nevada, 89550, USA
Listing for: Thinc Forward
Remote/Work from Home position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology services provider is seeking an IT Support Engineer (Tier
2) who will work remotely during EST hours. The ideal candidate will have 5+ years of IT support experience, with at least 3 years in a Tier 2 role, and expertise in troubleshooting desktops, servers, and networking. This role involves handling both basic and complex technical issues, ensuring customer satisfaction, and contributing to documentation. Benefits include medical, dental, vision coverage, and a hybrid work environment for local candidates.
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