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IT Support Technical Support

Remote Technical Support Engineer - Education Tech

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Pansophic Learning
Remote/Work from Home position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading education company in Cleveland is seeking a Technical Support Engineer to provide remote guidance and resolve technical issues. Candidates should have strong customer service skills, experience with service desk operations, and proficiency in Windows and Chrome OS. The role includes managing ticket queues and assisting with account setups in a flexible, remote environment. A Bachelor's degree or equivalent experience is required.

Competitive hourly pay ranges from $20 to $29, accompanied by comprehensive benefits.
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