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IT Support Engineer
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-03-12
Houston, Harris County, Texas, 77246, USA
Listing for:
Exact IT Resources
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Technical Support Engineer (Software)
Location:
Northern Ireland (Primarily office based with some remote working)
Our growing client are a specialist software company. There are multiple roles available for a new team based out of their NI office. In this exciting role, you will provide expert technical support for their specialist platform.
Key Responsibilities- Handle high-priority support cases with appropriate urgency and professionalism
- Troubleshoot and support web applications
- Write and optimize SQL queries to investigate customer issues and analyse platform behaviour
- Monitor and respond to support tickets within established SLA guidelines
- Strong customer service skills
- Strong SQL proficiency
- Understanding of web technologies e.g
- HTML, CSS, and Java Script
- Browser Developer Tools
- Experience of working in the FS Sector and/or Financial applications is desirable
- Some exposure to Messaging would be advantageous but not essential
If you would like additional information on this opportunity please contact Stephen Ingram directly on.
Contact:
Email: stephe
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