Director of Technology

Job Summary

This role is for an organization in the Cincinnati Sports/Entertainment space. The Director of Technology is a strategic and hands‑on leader responsible for overseeing the daily delivery and long‑term improvement of IT services across the organization. This role advocates for our customer‑facing technology operations, with a focus on building and scaling our team and providing solutions that solve key business problems.

The leader will oversee the day‑to‑day delivery of critical technology services, drive innovation, and champion a strong cyber security posture to safeguard the club. This role directs technology support, technology budgeting functions, while driving operational efficiency, technology modernization, and business process improvements.

Director of Technology

Cincinnati, OH

• Technology Management and Leadership
• Manages and provides leadership for technology applications and infrastructure for the company and associated companies, campuses, and departments with a goal of improving efficiency and streamlining operations.
• Lead, mentor, and manage the technology team, including the recruitment, training, and evaluation of technical staff.
• Manage third party vendors and technology support contracts.
• Directs the work of the company’s managed service provider and ensures adherence to contract and SLAs.
• Technology Operations
• Oversees the design, maintenance and scalability of the network across campuses and the upcoming mixed‑use development project, ensuring optimal performance and reliability.
• Monitor and analyze performance metrics for the IT department.
• Oversees the evaluation, selection, implementation and/or development of applications, infrastructure, and technology to support the organization’s objectives.
• When required, possesses the technical ability to provide troubleshooting and network outage remediation.
• Collaborates with the technology team to develop staff how‑to’s, manuals, and training.
• Risk Management and Security
• Lead the organization's cybersecurity strategy, including the development and implementation of comprehensive security policies and procedures.
• Develop and maintain the organization’s disaster recovery and business continuity plans for all critical technology systems.
• Establish and enforce technology policies and procedures to for staff and ensure compliance with industry regulations.

• Bachelor’s degree in information technology or business‑related discipline, and experience in technology leadership roles.
• Minimum 5 years direct responsibility for building and managing technology operating budgets.
• Knowledge in implementing robust safeguards to ensure operational resilience and cybersecurity readiness.
• In‑depth understanding of the entire technology stack including data‑networking, telephone, applications, and system administration.
• Strong knowledge of the Microsoft technology stack including both on‑premise, hybrid, and cloud infrastructure.
• Excellent communication skills and the ability to effectively translate complex technology concepts into understandable business terms.

• Leadership to energize and empower teams to perform at their best—mentoring talent, fostering collaboration, and building a culture of continuous improvement.
• An aptitude for independent decision making, creative thinking, and innovation for technology.
• A logical, practical and customer and staff focused approach to problem solving.
• Excellent organizational skills with the ability to handle multiple competing priorities.
• A desire to work as a team in a fast‑paced and dynamic environment.

• Generous paid time off and holiday time
• Option for one work from home day per week (by department and schedule)
• Medical, Dental, Vision, Life Insurance, 401k plan with company match
• Short‑Term & Long‑Term Disability Insurance
• Maternity & Paternity Leave and Family Building Benefit
• Employee Assistance Program and free subscription to the Calm App
• Discount off merchandise
• Community volunteer opportunities
  
  Professional development and frequent team building opportunities
• Employee recognition programs and referral programs
• Opportunity for complimentary staff tickets to home matches