Infrastructure Architect

Zachary Piper Solutions is seeking an Infrastructure Architect to support the deployment, configuration, and sustainment of enterprise‑level Siemens Teamcenter PLM environments for a leading organization in the engineering and manufacturing industry. The Infrastructure Architect role is ideal for a highly experienced PLM/IT infrastructure professional capable of independently standing up and maintaining complex, mission‑critical environments.
This position will be remote with monthly travel to St. Louis, MO!

• Deploy, configure, and sustain Siemens Teamcenter solutions within enterprise environments, ensuring system reliability, security, and high availability.
• Stand up new PLM environments independently with minimal oversight, including full lifecycle environment management (dev/test/prod).
• Serve as the primary point of contact for Siemens PLM users, providing Tier 1/Tier 2 support for Teamcenter, NX, Opcenter, Capital, and other Siemens Xcelerator tools.
• Perform initial triage, troubleshooting, and root‑cause categorization for incoming help desk tickets related to user issues, environment instability, configuration problems, or software defects.
• Manage and monitor support channels, including help desk phone line and email queue, ensuring timely responses and full ticket ownership through resolution.
• Review and analyze system and application logs to identify environment‑level issues, performance concerns, and architectural gaps within secure or classified environments.
• Coordinate cross‑team escalations with Siemens SMEs, end users, and enterprise infrastructure groups.
• Contribute to server builds, environment configuration, enterprise application deployment, and production sustainment operations.
• Maintain thorough documentation and ensure system support artifacts remain accurate, updated, and accessible.
• Support continuous improvement initiatives for PLM support processes, environment stability, and cross‑functional collaboration.
• Remote work with Occasional Travel

• 5+ years of experience deploying, administering, and supporting enterprise PLM systems, with strong hands‑on expertise in Siemens Teamcenter.
• Strong background in enterprise IT infrastructure, including networks, servers, system architecture, and multi‑tiered application environments.
• Demonstrated ability to independently build and sustain complex PLM environments across multiple tiers.
• Deep experience with enterprise application deployment, server builds, configuration management, and production sustainment.
• Tier 1/Tier 2 support experience for Siemens PLM tools; exposure to NX, Opcenter, Capital, or Siemens Xcelerator tools is highly preferred.
• Experience working with ticketing systems, performing incident triage, and driving issues through full lifecycle resolution.
• Experience with enterprise PLM, ERP, and/or MES implementations.
• Active or inactive Secret Clearance.

• Salary range: $155,000 - $175,000
• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO

This job opens for applications on 03/10/2026. Applications for this job will be accepted for at least 30 days from the posting date.

‑Critical Applications, Ticketing Systems, Root Cause Analysis, Server Builds, Enterprise Architecture, Secure Environments, Defense, Manufacturing, Engineering, DMV Jobs, Northern Virginia Jobs, Ashburn Jobs