PC Desktop Support Tech - Secret

RELOCATION ASSISTANCE:
No relocation assistance available CLEARANCE REQUIRED FOR START:
Yes CLEARANCE TYPE:
Secret TRAVEL:
Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader.

At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

The Northrop Grumman Classified Solutions team is seeking an experienced Desktop PC Technician to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman’s Aeronautics Systems support team in Redondo Beach, CA.

Note
:
Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

• Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, related PC software, telephones, cables, and connectors. Performs basic PC configurations.

• Instructs and assists users in the use of personal computers and networks. Investigates information, network, and communications needs of users.

• Completes paperwork and other tasks needed to satisfy Security requirements. Follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified data spillage incidents.

• Coordinates with users, program staff, server administrators, network engineers, and customer and IT management.

• Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.

• Works with engineers to resolve support issues, escalating to proper personnel where appropriate.

• Participates in new installations, testing and special projects as needed.

• Spends significant portions of the day away from the desk supporting users and moving equipment.

• Exhibits good communication skills, an energetic approach, and patience with customers.

• Lift up to 40 pounds.

• High School diploma (or equivalent) and 0 years of experience

• Candidates must have a current DOD Secret level security clearance (at a minimum) in order to be considered

• Candidates must have the ability to obtain, and maintain, a DOD Top Secret level security clearance as a condition of employment

• Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of employment

• Must have a DoD 8140 security certification (examples: Security+ or greater) in order to be considered

• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods