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HelpDesk/Support Technical Support IT Support

Advanced Service Desk Analyst - Hybrid​/Remote

Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Farm Credit Financial Partners, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-03-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial service provider is seeking a Service Desk Analyst II to provide advanced application and technical support. The role requires experience in IT support, excellent troubleshooting skills, and proficiency in software like Service Now and Salesforce. As part of a team, this position emphasizes high-quality service and offers hybrid work options. Join a vibrant culture focused on customer success, where you'll interact with colleagues and contribute to ongoing improvement initiatives.
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