Director of Analytics

Job Title:

Director of Analytics

Location:

Remote

Reports To:

SVP, Data and Technology

Icon Health is a leading provider of value-based musculoskeletal (MSK) care, partnering with health plans and risk-bearing providers to improve outcomes and reduce total cost of care. Our model integrates technology-enabled MSK providers, proactive care coordination, and data-driven decision support to deliver high-quality, evidence-based care to patients across markets.

We believe patients should be genuinely delighted with their care experience. We are building a model that can transform a fragmented healthcare system into one that works better for everyone—especially patients and their clinical teams.

We value team members who thrive in vertically integrated environments where ideas move quickly from concept to action, and where no task is too big or too small if it contributes to better outcomes. Our teams thrive in environments where data informs decisions, collaboration is the default, and impact is tangible.

We are seeking a Director of Analytics to lead and scale our analytics function with a primary focus on performance reporting, value-based insights, and decision support. This is a hands‑on leadership role for someone who enjoys both setting direction and building alongside their team. You will serve as a critical partner to clinical, product, operations, and payer stakeholders — ensuring we measure what matters, understand performance drivers, and translate data into clear actions that improve care delivery and contract outcomes.

You’ll work closely with engineering to shape data pipelines and ensure analytics is reliable, scalable, and trusted, while also representing Icon in analytical conversations with client partners.

• Own measurement and reporting of clinical and financial performance across markets and payer contracts.
• Develop frameworks to monitor total cost of care, utilization patterns, engagement, and outcomes.
• Identify performance drivers and opportunities to improve savings and care delivery.

• Partner with product and operations to define metrics, evaluate feature impact and support continuous improvement.
• Translate operational questions into rigorous analyses that inform prioritization and execution.
• Help shape how data informs care pathways and workflows.

• Lead and mentor analysts while remaining deeply involved in analysis, modeling, and problem solving.
• Establish high standards for analytical rigor, documentation, and storytelling.
• Build a culture where insights are trusted and actionable.

• Collaborate on data models, pipeline design, and data quality initiatives.
• Ensure core reporting is scalable, consistent, and reproducible.
• Help define data definitions and governance to support growth.

• Present performance insights and analyses to payer partners and external stakeholders.
• Support reporting needs tied to contracts, performance reviews, and operational discussions.
• Serve as a trusted analytical voice in partner conversations.

• Oversee dashboards, recurring reporting, and KPI frameworks across the organization.
• Ensure clarity around metric definitions and performance narratives.
• Reduce noise while increasing signal for decision-makers.

• A healthcare analytics leader who understands the realities of value-based care and provider/payer dynamics.
• Energized by building systems, teams and frameworks— not just maintaining them.
• Curious, pragmatic, and deeply accountable.
• Able to communicate complex findings clearly to executive, clinical and operational audiences.
• Motivated by improving patient outcomes through better data and decisions.

• ~6 years of experience in healthcare analytics, reporting or performance measurement.
• Strong experience working with claims, eligibility, utilization, EHR and risk-based performance data.
• Experience supporting value-based contracts, business performance reviews, or client facing reporting.
• Demonstrated ability to lead analytics efforts in…