Informational Technology Intern
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-04-17
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IT/Tech
IT Support, Cloud Computing
Job Title and Reporting
Job Title:
IT Engineer Intern/Co-op
Reports To: Director of Information Technology and Digital Transformation
Grade: 8
If you thrive in an environment where no two days look the same, you ll fit right in. QED moves fast, and our IT team is at the center of it. We keep infrastructure humming, pushing cloud initiatives forward, and making sure our security posture stays sharp. As an IT Co-op, you won t just shadow someone, you ll be a real contributor from day one, working alongside a tight-knit team where your ideas are heard and your work actually matters.
Responsibilities- Own helpdesk tickets end-to-end (troubleshoot, resolve, and document issues for employees across the company)
- Get hands-on with our on-premises and cloud infrastructure: servers, networking hardware, and Microsoft Azure / M365 environments
- Support active cloud migration projects, helping move workloads and services to Azure
- Contribute to our CMMC 2.0 and NIST 800-171 compliance program
- Help maintain and improve our endpoint security posture, patching, and documentation
- Collaborate across the team on infrastructure improvements and IT initiatives that have real business impact
Candidates pursuing a B.S. in Computer Science, MIS, or a related field. Beyond that, we care more about curiosity and drive than a perfect checklist. That said, experience in any of the following will make you stand out:
- Windows environments - Active Directory, Entra , Windows 10/11 administration
- Cloud platforms - Microsoft Azure and/or Microsoft 365 administration
- On-premises infrastructure - VMware, Windows Server, LAN/WAN hardware
- Security frameworks - familiarity with CMMC 2.0, NIST 800-171, or DFARS is a genuine differentiator
- Microsoft Power Platform - Power
BI, Power Automate, or Power Apps experience - Networking basics - firewalls, switches, structured cabling;
Cisco/CCNA knowledge is a bonus
The kind of person who figures things out. You communicate clearly, take ownership without being asked, and don t need a manager looking over your shoulder. You re comfortable jumping between tasks - one hour you re helping an employee with a laptop issue, the next you re working on a server config. You want real experience, not busywork.
Additional information about the role- The start date is flexible
- We can offer a 3-month or 6 month internship/co-op-starting in the summer and/or fall semester(s).
- This is a fully on0site position at 1040 University Avenue, Rochester, NY 14607-Remote work will not be permitted for this role.
- Transportation will be required to get to and from work. No housing stipend is offered.
Estimated Pay Range: $22.00-$28.00. The rate offered will be based on the candidate s level of education (year in school) as well as the skills and experience of the candidate.
Apply online at
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