ServiceNow Technical Architect; CSDM/ITOM
Remote / Online - Candidates ideally in
Wisconsin, USA
Listed on 2026-04-21
Wisconsin, USA
Listing for:
ManpowerGroup Global, Inc.
Remote/Work from Home
position Listed on 2026-04-21
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing, Systems Analyst, Systems Developer
Job Description & How to Apply Below
Our client, a leading organization in the technology and consulting industry, is seeking a Service Now Technical Architect (CSDM / ITOM) to join their dynamic team. As a Service Now Technical Architect (CSDM / ITOM), you will be an integral part of the Service Now platform development team supporting enterprise-wide IT operations. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to technical challenges, which will align successfully within the organization.
Job Title: Service Now Technical Architect (CSDM / ITOM)
Location: Remote within the United States
What's the Job?- Design, configure, script, and own the technical solution of the CSDM and ITOM platform to ensure a successful deployment for our customers
- Work collaboratively with the Platform Architect to refine Service Now platform requirements (Stories) and execute on the development of the agreed-upon solution
- Demonstrate extensive scripting capabilities in languages such as Java, HTML, Angular, etc., to develop custom solutions
- Troubleshoot and resolve common configuration issues within the Service Now environment
- Create Scoped Applications using Studio and automate activities using Flow Designer and Workflow Engine
- Minimum of 10 years of Service Now development experience, including designing, implementing, and configuring Service Now Applications such as CSDM and ITOM
- Experience transforming Global Customer models to CSDM 4.0
- Proficiency in designing/developing Service Now Tables, Fields, Forms, and Access Controls
- Strong knowledge of scripting, Business Rules, ACLs, Client Scripts, UI Policies, and Catalog Forms
- Experience integrating Service Now with external systems like AD, SSO, SCCM, Workday, SAP Success Factors, Jira, using JDBC, REST, SOAP, and Integration Hub
- Opportunity to work on cutting-edge Service Now platform projects
- Collaborate with a talented and innovative team
- Enhance your technical skills and professional growth
- Engage in a flexible, remote work environment
- Be part of a forward-thinking organization committed to excellence
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