Engineering Manager, Platform - Cloud Infrastructure

Overview

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We are a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. We built and operate our own mortgage servicing business managing $110+ billion in loans to deeply understand the complexity of building software for regulated industries. Valon

OS is our unified platform that makes every process structured and programmable and positioned for the AI era.

Engineering at Valon We power a modern software ecosystem designed to disrupt one of the most outdated and heavily regulated industries in finance: mortgage servicing. Our team is focused on scaling infrastructure, improving developer experience, and building high-leverage systems that support rapid product iteration and long-term business growth. We are a tight-knit, high-agency group of engineers and we aim to do the best work of our lives—together.

Our headquarters are in New York City, with a new San Francisco office opening this year. We also fully support remote work.

We’re looking for an Engineering Manager to lead our Cloud Infrastructure efforts on the Platform team
. In this role, you’ll manage and grow a high-impact team responsible for the foundational infrastructure powering all of Valon’s products. You’ll work across all our production systems (compute, databases, storage, and networking)—ensuring our platform is scalable, secure, and reliable. We handle over 100mm background jobs per day and expect to scale >10x over the next 2 years. Some example projects on the roadmap include:

• Adopt new data stores that support our growth:
  Vitess, Clickhouse, Redis.
• Scale our batch processing control plane for faster component creation and fulfillment.
• Production-equivalent sandbox environment for customer testing and demos.

You’ll operate with a product management mindset
, balancing near-term priorities with long-term platform vision. You’ll partner closely with engineering, product, and operations to define and deliver cross-cutting infrastructure initiatives. This is a hands-on leadership role
—you’ll guide architecture decisions, write code when needed, and deeply understand how our systems work. You’ll also be a people-first leader
, focused on recruiting, coaching, giving feedback, and helping engineers thrive through 360° feedback and continuous development.

• Lead a team of 5+ engineers focused on infrastructure and platform tooling.
• Own technical strategy, planning, and execution for core platform initiatives, with an emphasis on scalability, reliability, and security.
• Act as a strong technical mentor and hands-on contributor when needed—guiding architecture, writing code, and debugging systems.
• Collaborate with stakeholders across engineering, product, and operations to build infrastructure that unlocks product innovation and operational excellence.
• Establish and evolve engineering processes for continuous improvement, velocity, and quality.
• Invest in recruiting and developing engineering talent through coaching, mentorship, and ongoing feedback (including 360 feedback).
• Promote a high-agency, high-accountability team culture with a bias for action and clear communication.
• Advocate for technical excellence and pragmatic decision-making, grounded in deep system knowledge.

• 4+ years of software engineering experience, with at least 1+ years in a tech lead or engineering management role.
• Experience working on infrastructure, platform engineering, Dev Ops, or cloud systems.
• Strong systems thinking and understanding of how backend and infrastructure layers interact.
• Track record of leading teams in fast-paced, high-growth environments.
• Demonstrated ability to mentor and grow engineers while fostering a high-performance, feedback-driven team culture.
• Excellent communication skills and ability to align cross-functional partners around platform strategy.
• Hands-on experience with cloud providers (e.g., AWS, GCP), containerization (Docker, Kubernetes), and distributed systems.
• A strong product mindset and the ability to translate business problems into scalable…