IT​/Cybersecurity​/Fintech Manager

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Job Description

Description

The Division of Banks is seeking an experienced professional to serve as IT/Cybersecurity/Fin Tech Manager
. This management role oversees a team of examiners who conduct information and technology examinations of Massachusetts state‑chartered banks, credit unions, and non‑depository licensees.

This position plays a critical role in safeguarding the Commonwealth’s financial system by ensuring regulated institutions maintain effective cybersecurity programs, sound IT governance, and strong risk management practices. The selected candidate will provide day‑to‑day leadership, technical expertise, and strategic direction to examination staff while contributing to the Division’s broader supervisory priorities.

As an employee of the Division of Banks, you will contribute to the mission of the Division of Banks by ensuring a sound, competitive, and accessible financial services environment throughout the Commonwealth. The Division maintains public confidence in Massachusetts financial institutions through the oversight of state‑chartered banks and credit unions as well as non‑depository licensees doing business in Massachusetts. We are a consumer protection agency, and we support financial literacy education and programs benefiting residents across the Commonwealth.

The majority of the Division's employees are Examiners who conduct a variety of on‑site and off‑site examinations of financial institutions and licensed entities under the Division's jurisdiction.

At the Division of Banks every employee’s ideas and experiences are welcomed. We value and respect that each individual brings different skills and perspectives that uniquely contribute to our agency and the work that we do. It is important that each employee feel empowered to contribute as this allows for more effective collaboration and better results . Within our workplace community, we offer a variety of training and mentoring to create and maintain learning environments that are inclusive, equitable, and welcoming.

To learn more about the Division of Banks, .

• Lead supervisory oversight of information technology risk, cybersecurity preparedness, and third‑party technology risk across regulated financial institutions.
• Evaluate the effectiveness of information security programs and IT governance frameworks to ensure institutions mitigate emerging industry threats.
• Proactively monitor evolving cybersecurity risks and fintech developments to inform examination priorities and regulatory expectations.
• Deliver and develop classroom and on‑the‑job training to examination staff across the agency to strengthen technical expertise and supervisory consistency.
• Support the Division’s engagement with the emerging fintech industry and contribute to state initiatives that encourage responsible technological innovation within the Commonwealth.

• Are motivated by public service and interested in applying your IT and cybersecurity expertise to strengthen the resilience and safety of financial institutions across the Commonwealth.
• Have experience leading or contributing significantly to complex IT audits, cybersecurity examinations, or risk assessments, including coordinating work streams and providing technical direction to team members.
• Bring experience in financial services, consulting, internal audit, or regulatory supervision related to IT and cybersecurity risk.
• Actively monitor evolving cyber threats, regulatory expectations, and emerging technology trends – and enjoy sharing that knowledge to support and develop others in a collaborative team environment.

• Hybrid Position
  :
  This is a hybrid position offering remote work flexibility; however, managers are expected to be on‑site at a Division office or regulated institution at least once per pay period (every two weeks). Additional in‑person attendance will be required based on examination activities, supervisory responsibilities, and operational and training needs. Regular travel throughout the Commonwealth is required, with…