Wireless Technical Lead

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• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

The Penn State Information Technology (PSU IT) Infrastructure Division is seeking a Wireless Technical Lead Network Engineer (Principal Professional) to provide senior-level technical leadership, direction, and oversight for the University’s enterprise wireless services team. This role exists to lead the team to technically setting standards, guiding design decisions, mentoring engineers, and serving as the primary technical authority for wireless platform. While the Technical Lead remains technically engaged, the primary focus is technical leadership over individual execution
. This is a non-managerial position that works in close partnership with the Wireless Manager.

• Serve as the primary technical leader for wireless and cellular services
• Responsible for collaborative design, technical guidance and direction to engineers implementation, and operations
• Establish and maintain technical standards, design patterns, and best practices
• Review and guide complex or high-risk technical decisions and changes
• Provide support to Cellular Product Manager when needed

• Lead wireless architecture and long-term technical planning
• Ensure designs align with reliability, scalability, security, and operational goals
• Evaluate new technologies and approaches in support of service evolution
• Maintain architectural documentation and reference designs
• Work with the Team to implement automation to improve rollout of wireless

• Provide technical leadership during major incidents, escalations, and service degradations
• Guide troubleshooting efforts and ensure effective root cause analysis
• Identify systemic issues and drive corrective actions to reduce recurrence
• Act as an escalation point for complex technical issues

• Mentor and coach wireless and cellular engineers
• Support skill development, onboarding, and knowledge transfer
• Promote consistent engineering practices and shared ownership
• Encourage documentation and operational maturity

• Partner with the Wireless Manager on technical strategy and priorities
• Collaborate with other ENCS network teams and Penn State IT partners
• Translate business and customer needs into sound technical direction
• Lead or participate in cross-team technical initiatives

• Enterprise wireless networking and RF design
• Wi‑Fi service integration
• Network Authentication and integration with identity services and information security operations (e.g., RADIUS, EAP‑TLS)
• Monitoring, observability, and performance analysis
• Automation and tooling used to support reliability and scale
• Technical documentation, standards, and operational runbooks

Qualified candidates will demonstrate strength across several of the following areas:

• Proven ability to lead complex technical initiatives without formal supervisory authority.
• Strong systems thinking and advanced problem‑solving capabilities.
• Excellent written and verbal communication skills, with the ability to influence and build consensus.
• Experience mentoring peers and serving as a technical lead or subject matter expert.
• Extensive expertise in enterprise wireless networking and RF design.
• Strong background in RADIUS authentication and certificate‑based access control.
• Familiarity with large‑scale monitoring and observability platforms…