Services Software Consultant

Role & Responsibilities

Dassault Systèmes is seeking a Services Software Consultant to join BIOVIA’s Professional Services team, supporting customers engaged in scientific research and development. This is an exciting opportunity to work on a wide variety of projects, utilizing BIOVIA and Dassault Systèmes software products to help customers gain valuable insights from their scientific data and maximize the value of their technology investments.

In this role, you will work closely with Solution Architects, Business Analysts, Project Managers, QA Engineers, scientists, analysts, and other customer stakeholders to understand laboratory processes, configure software solutions, and deliver successful outcomes. The ideal candidate will bring a scientific background, experience in laboratory environments, and foundational software or technical skills, particularly within regulated industries.

Open to any location with a DS office available.

• Work with scientists, analysts, and other customer stakeholders to understand laboratory processes, workflows, and data requirements
• Configure BIOVIA software modules to capture data related to materials, equipment, and processes used during the planning and execution of experiments
• Develop and/or maintain software or integration applications according to functional specifications
• Demonstrate configured solutions to customers and respond to feedback
• Analyze, diagnose, and provide technical solutions to software product and configuration issues
• Import customer data, test and reproduce customer issues as needed
• Design or modify SQL queries, scripts, and other custom applications as required
• Test solutions prior to delivery to ensure compliance with specifications, business rules, and customer requirements
• Collaborate with Solution Architects, Business Analysts, Project Managers, QA Engineers, and other internal teams to ensure successful project delivery
• Escalate more complex customer issues to appropriate senior personnel when needed
• Apply technical skills to learn and use new in-house technologies for building and deploying customer solutions
• Support integration efforts between laboratory equipment and computer systems where applicable
• Contribute to continuous improvement initiatives and work collaboratively in a multi‑functional team environment
• Other responsibilities as assigned

• Bachelor’s or Master’s degree in Computer Science, Mathematics, Biology, Chemistry, or a related field, or equivalent experience required
• 3+ years of experience in an R&D or QC laboratory, or as a consultant serving the life sciences industry
• Experience in a programming or scripting language working with scientific data, such as Python, Perl, JavaScript, or a product‑specific scripting tool
• Experience working with lab informatics software
• Experience connecting or integrating laboratory equipment with computer systems
• Experience building simple to moderate SQL queries to access data in Oracle, SQL Server, or other database platforms is a plus
• Familiarity with web technologies including HTML, JavaScript, and CSS
• Familiarity with CSV (Computer Systems Validation) processes
• Familiarity with software configuration management systems and source code version control tools such as Git, Perforce, or TFS preferred
• Demonstrated strong problem‑solving and analytical skills while working with global teams on complex software, configurations, and integrations
• Prior work experience in a laboratory environment or supporting scientific software is highly desired
• Scientific background or familiarity with laboratory workflows and processes required
• Strong interpersonal skills with the ability to work effectively as part of a multi‑functional team
• Strong critical thinking and organizational skills with excellent written and verbal communication skills
• Must have a strong grasp of the English language and strong communication skills
• Fast learner, highly motivated, and continually looking for ways to improve