Analyst EPIC EHR ; Remote - Physician Billing Services

Position Summary

Under general direction, the Application Analyst I for Epic is responsible for configuring, documenting, testing, modifying and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, IS and other corporate departments to facilitate usage and acceptance of the system. Provides guidance and support to end-users to enhance the use of the Epic system. Provides solutions or resolves end-user system issues.

40 hours per week

• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools, to achieve a well‑engineered result. Collaborates in reviews of work with others as appropriate.
• Assists in the investigation and resolution of issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
• Assists with the design of test cases and test scripts, mapping back to pre‑determined criteria, recording and reporting test outcomes. Applies agreed standards to specify and perform manual and automated testing.
• Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
• Provides first‑line investigation and gathers information to enable incident resolution and allocation of incidents.
• May be part of an after‑hours on‑call rotation.

• Normal office environment.

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.

• Office equipment.

High school diploma or equivalent high school certification or combination of education and/or experience.

Bachelor's degree.

Relevant experience: 1 year.

• Application Configuration
• Applications Support
• Application Testing
• Clinical Applications
• Cross‑Departmental Collaboration
• End User Support
• Epic EHR
• IT Documentation
• Relationship Building
• Resolution Management

A driver's license is not required for this position.

G11

$53,100.00 - $90,600.00 / Annually

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.