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Bilingual External Help Desk Specialist; Tier 1 – Tech Service Desk
Remote / Online - Candidates ideally in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-05-02
Ashburn, Loudoun County, Virginia, 22011, USA
Listing for:
Aretec, Inc.
Remote/Work from Home
position Listed on 2026-05-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Aretec, Inc. is hiring a Help Desk Specialist I (Tier 1 Agent – External) to support the CBP Technology Service Desk. This role involves providing first-level technical support to external customers and requires strong customer service skills, a high school diploma, and at least 1 year of experience in technical support. The position offers competitive benefits like health insurance and 401(k) matching, with a primarily remote work option available for candidates within commuting distance of specific locations.
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