Junior ServiceNow Developer

United States

Secret

Fully remote

Information Technology

GovCIO is currently hiring for a Junior Service Now Developer to assist in the design, development, and maintenance of mission-enabling applications supporting the U.S. Coast Guard. This is a remote position.

• Develop and configure applications within the Service Now platform, utilizing tools such as Flow Designer, App Engine Studio, and Service Now Studio to create solutions that meet mission objectives.
• Collaborate with team members to understand business requirements and translate them into functional Service Now features, forms, and service portal components.
• Support the SDLC by participating in methodologies such as Scrum, Agile, and Dev Sec Ops  to ensure consistent platform releases and Update Set deployments.
• Assist in troubleshooting and resolving platform issues, including UI Policies, Client Scripts, and Business Rules, as well as addressing functional defects.
• Maintain quality standards by applying Service Now best practices and "out-of-the-box" development standards to minimize technical debt.
• Adhere to security protocols by developing applications that conform to USCG system security requirements, Service Now Access Control Lists (ACLs), and federal guidelines.
• Support software lifecycle tasks, including technical documentation of Service Now configurations and assisting in the migration of legacy processes into the platform.

High School with 6 - 9 years (or commensurate experience)

• Foundational experience with the Service Now platform.
• Basic understanding of the SDLC and familiarity with Agile or Scrum methodologies.
• Ability to follow technical documentation and security policies in accordance with federal standards.
• Strong problem-solving skills with a focus on learning Service Now integrations and automated workflows.
• Effective communication skills for collaborating within a team-oriented, fast-paced environment.

Clearance Required:

Active Secret Clearance

• Experience or interest in supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs.
• Familiarity with Service Now’s Automated Test Framework (ATF).
• Detail-oriented mindset with a focus on continuous improvement and learning the Common Service Data Model (CSDM).
• Service Now Certified System Administrator (CSA) or similar platform training.

USD $85,000.00 - USD $ /Yr.

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.