Cloud Platform Developer; Solutions Architect

This position is open for external candidates only to apply.

The Innovative Customer Experience (ICE) Division is looking for a dynamic cloud platform developer who can help the cloud platform team design, develop, and maintain scalable, secure, and efficient applications and services leveraging cloud technologies. You'll leverage your expertise in cloud platforms, infrastructure as code, and modern software development practices to drive the future of cloud-based technologies.

We seek a cloud platform developer with advanced skills in designing, building, and securing platforms on AWS, Azure, and GCP. Candidates should have strong expertise in distributed systems, cloud-native architecture, container orchestration, microservices, and serverless technologies, focusing on scalable platform capabilities over application development.

The ideal candidate will possess extensive experience in building and maintaining CI/CD pipelines for provisioning and updating cloud infrastructure, with expertise in automating deployments using tools such as Terraform, Terragrunt, Cloud Formation, or Bicep. Responsibilities include actively developing and managing infrastructure‑as‑code modules, enforcing compliance through policy‑as‑code solutions (including OPA, Sentinel, and Azure Policy), and designing reusable platform templates and services for engineering teams—such as standardized VPCs/VNets, Kubernetes clusters, IAM roles, and serverless environments.

The selected candidate will be responsible for overseeing the delivery of moderately complex platform components, including networking architectures, identity integrations, and secure service configurations. In addition, they will routinely assess and implement cloud services, exercising sound judgement regarding cost, performance, scalability, and security considerations, and subsequently translating these decisions into effective infrastructure and automation solutions.

The individual will collaborate effectively with team members to implement self‑service capabilities, such as service catalogs and deployment pipelines, resolve platform issues, and maintain secure, compliant, and reliable environments. Responsibilities include direct engagement with identity and access management, network configuration, secrets management, logging, and monitoring systems. The candidate is expected to prioritize automation, platform stability, and developer experience, while proactively enhancing system performance and cost efficiency.

Furthermore, the role requires outstanding communication skills, with the capacity to clearly convey platform architectures and decisions to audiences with varying technical backgrounds. Maintaining up‑to‑date knowledge of emerging cloud technologies, contributing to strategic platform direction, and advancing best practices in cloud engineering are also essential components of this position. A commitment to security, compliance, quality, and fostering a collaborative, inclusive engineering culture is essential.

In addition to meeting all requirements above as the responsibilities of the cloud platform developer at the Solutions Architect 3 position, candidates selected as a Solutions Architect 4 must demonstrate enhanced capabilities in technical leadership, innovation, and independent execution. The successful candidate will provide technical mentorship, guidance, and knowledge transfer to junior cloud infrastructure team members, fostering professional development and promoting best practices across the organization.

This role requires the ability to proactively research, evaluate, and assess emerging cloud technologies, tools, and services to identify opportunities for improvement, and to propose and champion innovative, forward‑thinking solutions to complex cloud infrastructure challenges that align with organizational objectives and industry standards.

Minimum

Job Requirements:

• Extensive experience deploying and managing cloud environments in AWS and GCP (Azure exposure a plus), including provisioning compute, networking, storage, IAM, and managed services.
• Build,…