Archer GRC Engineer

Summary

Assist with day-to-day coverage for the development and support of the Archer GRC tool at Mass General Brigham. This includes enhancements of existing modules, development of new modules, platform documentation, system monitoring and ticket support. Will collaborate with cross-functional teams, troubleshoot technical issues, and contribute to the overall efficiency and effectiveness of the organization's GRC platform. Under the guidance of the Archer Administrator and/or managers, the Archer Engineer I is expected to build out basic applications, layouts, data-driven events, and calculations.

They are expected to provide clear, concise documentation for their tasks. They may identify and raise opportunities to improve the Archer platform.

• Perform basic platform administration tasks (installations, patches, configuration, backups).
• Assist in monitoring Archer performance and availability.
• Follow standard operating procedures to support Archer and resolve any incidents that may arise.
• Participate in troubleshooting efforts under the guidance of more senior engineers.
• Maintain system documentation, including inventory and configuration records, to ensure accurate and up-to-date information.
• Execute routine maintenance activities to ensure system health.
• Participate in team meetings and contribute to knowledge sharing and exchange.
• Support compliance with security and operational policies.

Bachelor s Degree Computer Science required or Bachelor s Degree Related Field of Study required

Can this role accept experience in lieu of a degree? Yes

Knowledge or education in systems engineering or system administration 0-1 year required

• Basic understanding of operating systems (Windows, Linux) and system administration principles.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Basic understanding of data structure and database systems.
• Ability to follow documented procedures and contribute to team projects.
• Basic scripting skills (Power Shell, Bash, Python).
• Understanding of system monitoring concepts and basic troubleshooting techniques.
• Proficient problem-solving skills with attention to detail.
• Ability to document processes and maintain accurate records.
• Willingness to learn new technologies and tools.

-M-F Eastern Business Hours required

-Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs)

-1-2 onsite days per week

-Remote working days require stable, secure, quiet, compliant working station

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.