Scrum Master Optum

Scrum Master – Duration: 7 months – USA – Remote Work

• Facilitate Agile team events, including Daily Stand‑ups, Iteration Planning, Iteration Reviews, and Iteration Retrospectives, ensuring meetings are productive and conducted within established timeboxes
• Guide the Agile team through planning, execution, review, and reflection activities to support consistent delivery
• Coach team members in Scrum, Kanban, and quality practices
• Promote and reinforce self‑organization and self‑management within the Agile team
• Mentor team members to foster a continuous learning mindset and encourage independent problem solving
• Identify and help eliminate bottlenecks, delays, and waste to improve team workflow efficiency
• Assist the Agile team in meeting delivery goals and maintaining focus on iteration and PI objectives
• Support the Product Owner in backlog management and prioritization activities
• Ensure requirements and priorities are clearly communicated and understood by the team
• Facilitate healthy team dynamics around scope, priorities, and commitments
• Collaborate with other Scrum Masters and the Release Train Engineer (RTE) during PI Planning and ART‑level events
• Support coordination and alignment across Agile Teams within the ART
• Analyze team performance metrics, delivery progress, and key performance indicators
• Guide the team in using metrics and insights to address challenges and improve execution
• Facilitate retrospectives focused on continuous improvement and value delivery

• Previous Optum experience is required
• 3 years of residential requirements in the US (or equivalent professional experience)
• Experience working as a Scrum Master with solid knowledge of Scrum, Kanban, and Lean Agile practices
• Experience supporting Agile Release Trains and participating in PI Planning activities
• Experience analyzing team metrics and using data to guide team improvement and delivery outcomes
• Demonstrated ability to operate independently on ambiguous, high‑impact initiatives with executive visibility
• Demonstrated ability to coach teams on Agile practices, self‑organization, and continuous improvement
• Proven ability to collaborate with Product Owners, Release Train Engineers, and other Scrum Masters
• Proven solid strategic thinking, analytical problem‑solving, and stakeholder influence skills
• Proven solid facilitation skills with the ability to lead effective, time‑boxed Agile ceremonies

• Experience in regulated or healthcare environments
• Experience working within a SAFe or scaled Agile environment
• Experience using AI‑assisted tools to support Agile delivery activities such as backlog refinement, planning, retrospectives, and flow analysis, while ensuring human ownership and decision making remain intact
• Experience in Agentic Scrum integrating AI agents into Agile
• Experience using AI‑powered tools to automate reporting and track performance metrics

This is a remote position.