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HelpDesk/Support Technical Support

IT Operations Specialist — Remote Support & Ticket Expert

Remote / Online - Candidates ideally in
Troy, Oakland County, Michigan, 48083, USA
Listing for: LEONI
Remote/Work from Home position
Listed on 2026-05-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
LEONI is seeking an IT Specialist in Troy, Michigan. In this role, you will handle incoming tickets across multiple communication channels, performing high-level analysis and ensuring tickets are resolved or accurately routed. The ideal candidate will have a Bachelor's degree in Information System Management and at least 2 years of helpdesk experience. Successful candidates will enjoy flexible working options and a range of benefits provided by a top employer committed to development and innovation.
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