Process Mapping Specialist in Johnston

Process Mapping Specialist

Fully Remote. Long term contract.

We are seeking a Business Process Mapping Specialist to support a proof-of-concept initiative focused on automating QA/QC procedures with AI. This fully remote contract role is expected to last at least two months, with potential to extend depending on project success.

Key Responsibilities:

• Collaborate with business sponsors and QA managers to document and process map existing QA/QC procedures (current state).
• Create clear, detailed process maps using Lucidchart or Visio (experience with either is acceptable; Lucidchart for collaboration).
• Work independently to meet with stakeholders, gather requirements, and clarify procedures as needed.
• Ensure documentation is explicit, step-by-step, and free from ambiguity.
• Support backlog grooming by mapping multiple procedures, readying them for handoff to development teams.
• Upload finalized process maps and supporting documentation to SharePoint.

Requirements:

• Proven experience in business process mapping and documentation.
• Hands-on expertise with Lucidchart and/or Visio.
• Strong attention to detail, able to ask clarifying questions and avoid assumptions.
• Self-starter comfortable working independently in a remote, metrics-driven environment.
• Excellent communication skills for working with business/QA managers and documenting processes clearly.
• Financial services industry experience is a plus but not required.

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of genetic information, protected veteran status, or any other status protected by law.

To apply, please follow the application process. Energy Jobline wishes you the very best of luck in your next career move.