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Federal IT Help Desk Specialist — Onsite VA; Remote Eligible
Remote / Online - Candidates ideally in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-05-11
Alexandria, Fairfax County, Virginia, 22350, USA
Listing for:
BayNova LLC
Full Time, Remote/Work from Home
position Listed on 2026-05-11
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Bay Nova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities include managing escalated user support and utilizing Service Now for ticketing. The position demands excellent problem-solving abilities and working knowledge of Microsoft environments.
Work-from-home options may be available on a case-by-case basis.
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