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Remote CX Insights & Churn Analytics Lead

Remote / Online - Candidates ideally in
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for: Point Broadband / Sunset Digital
Remote/Work from Home position
Listed on 2026-05-11
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Point Broadband / Sunset Digital is looking for a CX Journey & Insight Lead to enhance customer experience through analytics. The role demands 5–8 years of experience in customer insights or analytics, focusing on churn reduction, delivering actionable insights, and collaborating across departments. Benefits include medical, dental, 401(k), and paid time off. Candidates must reside in a state where Point Broadband operates, including NY.
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