On-Call UX Designer

Overview

UX Designer (Part Time On Call)

ICF is seeking an experienced UX Designer to support client‑aligned digital service design work across our Experience practice. This role is ideal for a junior‑to‑mid level designer who has hands‑on experience designing and building user experiences and enjoys working closely with delivery teams to create usable, scalable solutions in a consulting environment. This is a part‑time, on‑call role supporting specific projects as needs arise.

This position requires that the job be performed in the United States. If you accept this position, you should note that ICF monitors employee work locations and blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.

• Design and support user‑centered experiences within the Service Now platform, including workflows, forms, portals, and interfaces.
• Collaborate with product owners, developers, UX researchers, and delivery teams to translate requirements into effective designs.
• Create and iterate on design artifacts such as wireframes, flows, and interaction designs.
• Partner with technical team members to ensure designs are accurately implemented.
• Participate in client and internal design reviews, incorporating feedback iteratively.
• Support multiple short‑term efforts in a fast‑paced, consulting environment.

• Bachelor’s degree in Design, Human‑Computer Interaction, or a related field (or equivalent professional experience).
• 3+ years of UX design experience.
• Candidate must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S.

• Experience working in consulting, government, healthcare, or other regulated environments.
• Proficiency with design and collaboration tools such as Figma, Jira, and Confluence.
• Ability to balance design quality with platform constraints and delivery timelines.
• Strong written and verbal communication skills in English.

• Strong problem‑solving and systems‑thinking skills.
• Demonstrated experience working within enterprise platforms or design systems.
• Ability to clearly communicate design rationale and tradeoffs to technical and non‑technical stakeholders.
• Comfort collaborating with cross‑functional teams, including developers and platform specialists.
• Clear, concise communication with clients and internal stakeholders.
• Organized, adaptable, and effective in an on‑call, project‑based work model.

ICF is a global advisory and technology services provider. We combine expertise with cutting‑edge technology to help clients solve complex challenges, navigate change, and shape the future. We are an equal opportunity employer and foster a workplace where everyone can thrive. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records. Reasonable accommodations are available, including for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email c, and we will assist. All information you provide will be kept confidential and used only to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings included in the Transparency in (Benefits) Coverage Act.

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. The use of artificial intelligence (AI) tools to generate or assist with responses during interviews is not permitted. If an accommodation involving AI is needed, candidates should contact us in advance at c

The pay range for this position based on full‑time employment is $98,614.00 - $, with multiple factors considered in determining final pay, including relevant work experience, skills, certifications, geographic location, education, and contract provisions related to this role.

Nationwide Remote Office (US99)