Certification Specialist

At Maximus, the Certification Specialist serves as a key point of contact for certification operations, partnering with internal technology teams, business stakeholders, and external entities to ensure certification requirements are met. This role supports certification workflows, documentation, and system enhancements while ensuring accuracy, compliance, and adherence to regulatory timelines.

Fully remote position. Requires 25% travel.

• Apply business process improvement practices to re-engineer methodologies and business process modernization projects.
• Assist in application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.
• Assist in establishing standards for information systems procedures.
• Develop solutions to a variety of complex problems.
• Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses.
• Follow information management guiding principles, cost savings, and open system architecture objectives.
• Serve as a point of contact for certification operations, collaborating with internal business partners, technology teams, and external stakeholders.
• Apply business process improvement and re-engineering methodologies to certification workflows to improve efficiency, accuracy, and compliance.
• Guide application development and operations teams in preparing and gathering required documentation to meet certification requirements.
• Support the implementation of technology and system enhancements related to certification processes, ensuring milestones and deliverables are achieved on schedule.
• Track and monitor certification service requests, issues, and change requests, communicating status and impacts to stakeholders as needed.
• Collaborate closely with application development and operations teams to ensure appropriate resources are available to meet certification and regulatory-driven timelines.
• Ensure certification-related documentation, including functional specifications, procedures, testing documents, user guides, and training materials meet certification requirements.
• Participate in internal and external meetings to represent the organization in addressing certification requirements, risks, and stakeholder needs.

• Bachelor's degree in related field.
• 5-7 years of relevant professional experience, or equivalent combination of education and experience considered in lieu of degree.

• Bachelor’s degree in a related field (or equivalent experience).
• 1-3 years of experience in business analysis, certification operations or systems implementation.
• Demonstrated experience participating cross-functional initiatives or work streams.
• Experience supporting technology solutions, including requirements, testing, and implementation.
• Strong analytical, documentation, and stakeholder communication skills.
• Experience in regulated, shared service.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary: $80,000

Maximum Salary: $110,000