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ServiceNow ITOM Implementation Specialist
Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-05-13
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for:
Vaco Recruiter Services
Remote/Work from Home
position Listed on 2026-05-13
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing
Job Description & How to Apply Below
Service Now ITOM Implementation Specialist (Contract)
Location: Remote (U.S.)
Type: Contract (Approx. 12 Months)
Start Date: April–May 2026
Seeking a Service Now ITOM Implementation Specialist to support a large-scale Service Now environment by helping complete and enhance the organization’s IT Operations Management (ITOM) implementation. This role will focus on integrations, service mapping, and CMDB population across a complex infrastructure environment. The internal team already supports ITSM, so this position is specifically focused on ITOM capabilities and integrations with cloud and enterprise systems.
This is a fully remote contract opportunity with a nationwide search.
Responsibilities- Implement and enhance Service Now ITOM capabilities
- Configure and support Service Now Discovery and Service Mapping
- Build and maintain integration between Service Now and cloud platforms (AWS, Azure)
- Develop and maintain Service Graph connectors
- Support CMDB population and Configuration Item (CI) ingestion
- Integrate Service Now with enterprise collaboration tools such as Microsoft Teams and Outlook
- Design and implement secure integration patterns, including read-only integrations where appropriate
- Collaborate with internal platform administrators and infrastructure teams
- Troubleshoot integration, discovery, and CMDB data issues
- Hands‑on experience implementing Service Now ITOM
- Experience with Service Mapping and Discovery
- Experience building Service Graph connectors
- Experience integrating Service Now with AWS and/or Azure
- Strong understanding of CMDB architecture and CI ingestion
- Experience working in enterprise Service Now environments
- Experience integrating Service Now with network, security, or monitoring platforms
- Experience supporting large Service Now implementations
- Fully remote (U.S. candidates only)
- 12‑month contract engagement
- Opportunity to support a major Service Now platform implementation
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