ERP Specialist

This role will support SAP B1 and related systems for HYTORC to ensure that the software is operational and functional. The core responsibilities include end-user support, documentation, training and other related system tasks. This position will report directly to the SAP Systems Manager.

• Providing primary support, training and written instructions for our user base including How-To Documentation and/or videos.
• Onboarding new users across multiple applications and working with them one on one providing an introduction to HYTORC’s business systems.
• Learning table structures and relationships of all database products is integral to the operation of B1.
• Documenting and analyzing business processes and procedures as they relate to B1.
• Developing and maintaining knowledge of HYTORC’s business processes.
• Providing implementation and support services during installations, upgrades and customizations.
• Maintaining and validating data/reports through mechanisms available within B1 SSRS, Excel Report Builder, and Crystal Reports.
• Participating and contributing to various special projects and special assignments.

• This position will not be supervising any other employees at this time. However, the position does require the individual to be personable and team-oriented.

• 3+ years experience with SAP B1 or equivalent ERP.
• Preferably experience with a WMS software solution, (products like Dematic, Accellos, etc).
• A Bachelor's degree in Computer Science, Business (Accounting) and/or Information Systems degree.
• Any experience with writing queries with SQL Server is a plus. Knowledge of logical and physical data modeling concepts (relational and dimensional).
• Ability to multi-task and manage priorities.
• Excellent communication skills, both written and oral.
• Self-motivated and driven to achieve success within a consulting environment.

• ERP Software Experience.
• Microsoft SQL Server Query Analysis.
• Microsoft Office Applications.

Primarily sedentary role requiring extended periods of sitting, frequent use of computers, and regular communication. Must possess strong analytical, attention to detail, and problem-solving skills.

Working in high-energy office environment with several ongoing projects.

Occasional visits to warehouse areas and remote offices are necessary in order to provide support to all users within the company. There is a reasonable level of expectation for travel at least 20% of the time.